Shipping, Local Pickup, Returns & Exchange Policy

Thank you for shopping with us! We appreciate your support of our small business. Please review our policies before placing your order.

Order Processing & Production

All custom apparel, bling shirts, DTF transfers, and personalized merchandise are prepared with care.

• Estimated production time is 3–5 business days for standard custom apparel orders.

• Larger orders, specialty designs, and personalized products may require additional production time.

• Production begins after payment and all necessary customization details have been received.

• Business days exclude weekends and holidays.

Production time does not include shipping transit time.

Shipping Policy

We currently offer shipping throughout the United States.

Estimated shipping rates begin at $6.95 and may increase depending on the weight and quantity of items ordered. Final shipping charges are displayed at checkout.

Once your order ships, you will receive a shipping confirmation and tracking information when available.

Estimated delivery time after shipment is generally 3–5 business days, depending on the carrier and destination. Delivery times are estimates and are not guaranteed.

We are not responsible for carrier delays, weather disruptions, or incorrect shipping addresses provided by customers. If an order is lost or damaged during shipping, please contact us so we can review the situation and assist with the carrier claim process.

FREE Local Pickup — Chicago South Suburbs

We are pleased to offer FREE local pickup in the Chicago South Suburban area.

Local pickup is available by appointment only.

• All pickups take place at a designated public meeting location.

• Customers will be notified when their order is ready.

• To schedule your pickup appointment, text 708-918-4041 with your name and order number.

• The exact meeting location, date, and time will be confirmed by text.

• Please bring your order confirmation to your scheduled appointment.

• Unscheduled pickups are not available.

Please do not travel to a pickup location until your appointment has been confirmed.

Returns & Exchanges

Because our products are custom-made, personalized, or produced to order, all sales are generally final.

We do not accept returns or exchanges for change of mind, incorrect size selection, color preference, or customization details submitted incorrectly by the customer.

Please review your order carefully before completing your purchase.

If you receive an incorrect, defective, or damaged item, please contact us within 7 calendar days of delivery or pickup. Include your order number, a description of the problem, and clear photographs when applicable.

We will review the concern and determine an appropriate resolution, which may include a replacement, repair, or refund where required.

Nothing in this policy limits any rights provided by applicable law.

Custom Orders & Cancellations

Please verify all sizes, colors, names, spelling, and design selections before submitting your order.

Cancellation requests must be made before production begins. Once production has started, cancellations or changes may not be possible.

Apparel Care Instructions

To help preserve your custom apparel:

• Turn garments inside out before washing.

• Machine wash in cold water using a gentle cycle.

• Use mild detergent.

• Hang dry when possible.

• Do not iron directly over graphics, rhinestones, or embellishments.

• Avoid bleach and excessive heat.

Contact Us

For questions about orders, shipping, local pickup, or product concerns, please text:

708-918-4041

Thank you for supporting our small business!